FAQ

Here at DK Tires & Service we get a lot of tire questions. Here in our Tire FAQ is a list of the Most Frequently Asked Tire Questions(tire FAQ). If you have a question that’s not on this list feel free to email it to us at customerservice@dktireservice.com with the subject “Tire FAQ”


Jump to: Leaking Air   Tire Wear    Alignment Info   Replacing Tires   Used Tires   New Tires   Payment Info   Road Hazard   Tire Disposals

 

Why do I have to put air in my tires every day?


If you have to put air in your tire every day that means you have a leak somewhere. Air could either be leaking due to a puncture/cut, a bad valve or because or your wheels.

What do you mean my wheels can cause a leak?

If you have steel wheels and that is where the leak is coming from, that probably means that your wheel is bent. It could be so small that you don’t even notice it.

If you have aluminum wheels it’s a little trickier. The 3 main causes of air leakage from aluminum wheels are (1) Corrosion build up (2) Peeling Paint and (3) Gauges/impact marks on the wheel.

Do I really need these little caps on my valves?

If they fall off it’s not a huge problem but you are going to want to replace them. The valve caps keep out dirt and moisture that could cause the valve core to corrode. This is especially true if your car is equipped with TPMS Sensors. If that valve core get’s corroded and stuck in place the whole sensor will need replaced. So skipping a $2 fix could lead to a $50-$60 problem.

What is a Speed Rating?

The speed rating on a tire is basically telling you how well that tire handles at high speeds. The higher the speed rating the better your car will be able to handle the higher speeds. Also, the higher the rating the more heat the tire can take.

tire-rating-chart in our tire FAQ

Why do I go through tires so quickly?

This question is kind of tricky because there are quite a few factors that go into tire wear. Tire Rotation is a huge factor. From 2WD to 4WD all tires need to be rotated. Even on 4WD and AWD vehicles the tires aren’t all doing the same amount of work. Also, bad driving habits and mechanical issues can cause excessive tire wear.

Why is it that I regularly rotate my tires but I seem to need to replace 1 or 2 of them frequently?

If you find yourself replacing an odd number of tires it is likely due to a mechanical or alignment issue. Remember: any time you get work done on your suspension you are going to need an alignment. Below is a Tire Wear chart as well as a video on alignments.

tire wear chart in our tire FAQ

 

What is Tire Cupping?

Tire cupping is a way your tires are wearing. to read the article we wrote about it.

Do I need to get an alignment every time I get new tires?

No. An alignment is not needed every time you get new tires. Honestly, it’s a waste of money unless there is a problem. A good Tire Technician will be able to tell you if you need an alignment by the looks of your tires. But beware of someone just trying to sell you an alignment for no reason other to make money. Here are a few things to look for: Your car pulling noticeably to one side while driving(if you have to constantly correct the steering wheel to keep the car moving straight), Tires wearing mostly on the edges or if there was a recent impact from a curb, pot hole, etc.

Do you do Alignments?

No, we are not equipped for alignments. We usually recommend people to Daniel’s Alignment Services on Provost Road. Their phone number is 412-884-5854.

Do I need to replace my tires?/What is Tire Rot?

Those are 2 great questions! They involve a bit of an explanation so we wrote an article about it. You can find it HERE.

Do I need to replace all 4 tires on my 4WD/AWD vehicle?

That is a good question with a long answer. Click here for the post we wrote about it.

What can you tell me about Snow Tires? Do I need them?

We wrote all about snow tires here.

Can I order Used Tires?

Used Tires can’t be ordered. If we only have 1 tire in a certain size there is no way of knowing when we will get another.

Can you hold a Used Tire for me?

Unfortunately we can not hold used tires for people. Used Tires are on a first come first serve basis.

I have a (insert rim size here: 15,16,17 etc) inch rim, how much are New Tires?

Prices on tires change dramatically with size so the whole size is needed for a proper quote. If you say that you would like a price for a 16 inch tire here’s the problem: It could be one of several 16 inch sizes. A 205/55R16 is priced different than a 205/60R16. Also, if you wanted new tires we would want to make sure we got you the right ones. You can CLICK HERE to head over to our New Tires page and search for tires by size or search by vehicle.

My pick up truck has LT245/75R16 but P245/75R16’s are cheaper, I’ll take those!

If only it were that easy.. If you vehicle requires LT(Light Truck) tires you can not switch and put P(P-Metric). LT tires have a higher load rating and are made to withstand more weight than a P-Metric tire. If you put a P tire on a vehicle that requires a LT tires it will be unsafe and will most likely immediately blow out under the weight.

What if you do not have my tires in stock?

Fear not! In 99.9% of cases, we can have your tires in next day(if not earlier).

If I “order” tires do I have to pay for them in advance?


Nope. If you need new tires and we have to order them because we do not stock them there is no payment needed(in most cases) until you have them put on your vehicle. The only time you are required to pay in advance is when specialty tires(tires that we can not return) are ordered. Vogue Tires are a great example of specialty tires.

Are you guys affiliated with D.K. Tires & Alignment in Cumberland Maryland?

We get asked this question a lot and even get calls from people in Maryland thinking that is us. We are NOT affiliated with that shop or any other shop. We are a small family owned business with only one location in Pittsburgh Pennsylvania.

Do you offer a Road Hazard warranty of kind?

We do not currently offer any Road Hazard programs. All NEW tires are guaranteed from defects in workmanship and materials.

Do you guys pick up junk tires for Tire Disposals?

We do NOT pick up old tires. If you have some old tires that you would like to dispose of they can be brought in any time during normal business hours. The price per tire varies among sizes.

What method of payments do you accept?/How can I pay you?

We accept: Visa, MasterCard, Discover and Cash. 

What about American Express?

No American express.

Checks?

We do not accept checks.

Do you do towing/oil changes/battery replacement/mechanical work of any kind?

No. DK Tires & Service is strictly tires and tire services.

You guys are Awesome! How can I let you know?

Thanks! There is a Customer Satisfaction Survey you can find HERE

You can also spread the word by reviewing us on GOOGLE.

Do you guys have any kind of specials/offers available?

Well we’re glad you asked that! DK Tires & Service has new offers every month. Just head on over to our Offers page and check out what we’ve got going on this month.

How can I keep up with the latest DK News?

Our website is updated daily. You can also like and follow us on Facebook.

I like free stuff!

Us too! We run new contests every month, have give aways for “Tire Tip Tuesday” and some times just randomly give stuff away on our Facebook page. Visit our contests page to see this months contest!

This Tire FAQ is awesome but I think this should also be included in this Tire FAQ.

If there is something that you would like to know that isn’t in our tire FAQ send us an email and we’ll put it in.

 

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